Terms

Last updated: 23 October 2026

These terms apply to everything you buy from Pedro Martins at ppmartins.com and its sub-domains (for example lens.ppmartins.com and members.ppmartins.com). The page of each product says what is included, how it is delivered and any guarantee. That page is part of these terms. If the two ever differ, the product page wins.

Who sells to you

Fragile Sardine, Lda., Praça das Águas Livres 8, 6B Dto., Lisbon, Portugal. Company number (NIPC): 517230836. Contact: [email protected].

What we sell

• Digital products: courses, guides, templates, books in digital form, and AI tools you run in your own AI account (for example a Claude Skill or a prompt for ChatGPT or Gemini).
• Workshops and trainings: live sessions and their recordings.
• Services: reviews of your offer or copy, consulting and done-with-you work, delivered by Pedro within the time stated on the product page.
• Physical products: for example signed copies of Pedro’s book, posted to the address you give us.

Price and payment

Prices are shown in euros and include VAT where it applies. For consumers in the EU, VAT follows the buyer’s country. Buyers outside the EU pay no Portuguese or EU VAT. If you buy for a business and need an invoice with your company details or VAT number, email us and we will issue it. Unless the product page says otherwise, you pay once and there is no subscription. Payments are taken by Stripe; we never see or store your card number. Your invoice is issued by Moloni and sent to your email.

Delivery

• Digital products open in your members area or arrive by email right after payment.
• Workshops take place on the date shown on the product page. If you can’t attend live, you get the recording when the product page says so.
• Services start when you send us what the product page asks for, and are delivered within the time it states.
• Physical products are posted within the time stated on the product page. Delivery time then depends on your country’s post. Import fees outside the EU are your responsibility. If a parcel arrives damaged or gets lost, tell us and we send another.

Your right of withdrawal

• Digital content: EU consumers normally have 14 days to withdraw from an online purchase. For digital content supplied right away, that right ends once supply starts, if you agreed to immediate supply and acknowledged that you lose the right. You give that consent when you complete your purchase.
• Services: if you ask us to start within the 14 days, you may owe the part already done if you withdraw; once the service is fully delivered, the right ends.
• Physical products: 14 days from delivery to withdraw, returning the item unused. You pay the return postage.

To withdraw, email [email protected]. These rights don’t limit the guarantees below.

Guarantees and refunds

Many of our products carry their own guarantee (for example a 30-day money-back guarantee). The exact guarantee is the one on that product’s page. Refunds go back to the payment method you used. A refund of a digital product or course ends your access to it.

Your account and members area

Your login is personal. Please don’t share it. We may close access that is shared or misused.

Your use of our materials

Everything you buy is for you and your own business. Please don’t share, resell, publish or teach it as your own. Your purchase gives you a personal, non-transferable licence to use it. Pedro Martins keeps all rights to the materials.

AI tools

Some products run inside AI tools from other companies (such as Anthropic, OpenAI or Google), under those companies’ terms. We don’t see or store what you paste into them. Check every suggestion before you use it.

Liability

Where the law allows, our total liability for any purchase is limited to the amount you paid for it. We are not liable for indirect losses such as lost profits or lost business. Nothing in these terms limits your rights as a consumer under Portuguese or EU law.

Changes to these terms

We may update these terms. The version in force on the day you buy applies to that purchase.

Law and complaints

These terms are governed by Portuguese law. You can complain to us at [email protected], or through the Livro de Reclamações Eletrónico at livroreclamacoes.pt. For consumer disputes you can also use CNIACC, the National Arbitration Centre for Consumer Disputes (cniacc.pt), under Law 144/2015.